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The Essentials of Managing Conflict

The Essentials of Managing Conflict

The Essentials of Managing Conflict course will provide foundational knowledge about managing and resolving conflict in your personal and professional life. It will define conflict, explore the types and causes of conflict, examine the stages of a conflict, consider various conflict styles, and differentiate between various conflict resolution techniques. Full Description

  • Accepted for Credit Transfer by Strayer University
  • 1.5 quarter credits at Strayer University
  • Strayer University Equivalency: Partial Elective

Category: Partial Elective

Benefits


Accepted for transfer by Strayer University.

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Description

The Essentials of Managing Conflict

Course Description
The Essentials of Managing Conflict course will provide foundational knowledge about managing and resolving conflict in your personal and professional life. It will define conflict, explore the types and causes of conflict, examine the stages of a conflict, consider various conflict styles, and differentiate between various conflict resolution techniques.

Assessments & Grading

This is a pass/fail course. You must complete 3 Challenge assessments (these are like quizzes) and 1 Milestone assessment (this is like a test) with an overall score of 70% or better.

Learning Outcomes

At the end of the course, you'll be able to:

  • Understand the key components of conflict
  • Recognize examples of the various types of conflict in context
  • Identify the stages of conflict in context
  • Define the five conflict styles
  • Apply the five conflict styles in context
  • Understand how culture can impact conflict
  • Recognize key aspects of the various conflict resolution processes
  • Differentiate between the various conflict resolution processes in context

Sophia's Many Ways™
This course provides you access to Sophia's Many Ways™ learning model. This model provides you with various instructional styles for each learning objective. With this unique model, you can find a method that appeals to your individual learning preference.

by Karl H. on April 13, 2021
The tutorials are necessary to be able to choose the correct answer.
by Benjamin S. on April 13, 2021
easy to understand, really quick helpful course.
by Megan D. on April 12, 2021
This is amazing! I learned valuable work skills and earned credits toward my degree in an efficient and student-friendly format!
by teshonna B. on April 12, 2021
great
by Kimberly B. on April 11, 2021
This class does a great job educating about the different forms of conflict resolution and the stages of conflict. I like that it includes examples of both personal and professional conflict scenarios. The only part of the class I found challenging was the questions for the last milestone. Some of the questions and answers were a bit vague or appeared to have more than one answer. However, with plenty of study or experience in conflict resolution, passing the class with a good grade is easily feasible.
by Heather S. on April 11, 2021
The examples for this course where very helpful
by Lauren B. on April 11, 2021
Wow! this was so easy and I am blown away by the ease of use. This is awesome, being in a cohort I couldn't take the 1 credit elective and remaining math class while in active courses. I would have had to take on an additional semester in order to fulfill those requirements. Now, I am going to graduate in a couple months!
by Tanesha O. on April 11, 2021
This course was short and sweet and got to the point. It was packed with a wealth of information that can be used in daily like.

FAQ

  • Q: What does "Try it for Free" mean?

    A: The Free Trial allows you to access the course of your choice, or multiple courses. It gives you access to the first unit ("Challenge 1") in the course. This will let you meet the course instructors, sample the instructional content, and answer a set of assessment questions in the Challenge. You can also read the Student Guide and watch an Orientation Video to learn more about the course format, requirements, and resources.

    Any work you complete in the Free Trial is saved, so if you decide to register, you do not need to repeat it. Of course, we also let you reset it and start over if you wish.

  • Q: Does Sophia accept third-party payment for membership, such as financial aid or military benefits?

    A: Sophia is not a college or university and is not eligible for financial aid, military benefits, or other third-party payments. A Sophia membership is considered an out-of-pocket educational expense.

  • Q: When do the courses start and how long do I have to complete a course?

    A: You choose your own course start date and have 60 days from your chosen start date to complete each course. Sophia courses are self-paced, so many students complete a course in less than 60 days.

  • Q: Where do I get the textbooks for my course?

    A: You do not need any textbooks for Sophia courses. All material is taught by video and text-based tutorials that are in the courseroom, and are included as part of a Sophia membership.

  • Q: How am I graded in the course?

    A: Sophia courses are graded on a pass/fail basis, with 70% overall required to pass the course. Your score is based upon points earned in the formative assessments ("Challenges"), summative assessments ("Milestones"), and if applicable, the authentic assessments ("Touchstones"). Currently, our Foundations of English Composition, English Composition I, and Public Speaking courses contain Touchstones.

  • Q: How do I know which courses I should take?

    A: Consult with your academic adviser at your university to determine specifically which Sophia courses could fit into your program. You can download the course syllabus directly from our site to share with your school advisor.

  • Q: Are the tests proctored?

    A: Sophia courses utilize keyboard biometrics as an alternative to proctoring. No webcam is needed for a Sophia course.

  • Q: I'm taking a course where I have to submit Touchstones. How long does it take for my Touchstone to be graded once it's submitted?

    A: We provide our faculty graders with up to 7 business days to grade a Touchstone. The actual time may vary based on volume and grader capacity.